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Overview
Managed Operations built to enhance your identity program with strategic guidance and flexibility

  • Get advisory alongside program management
  • Recommendations for ongoing program enhancement
  • We will never ask, “What should we do next?”
Market challenges

Meeting the demand for identity security growth and new regulations

As the identity framework expands and new regulatory and compliance standards continue, we’re here to support and drive your program forward by:

Progressing
Your identity program forward
Redundancy
24 x 7 Service Availability
Balancing Support
To unburden your IT staff
Outsourcing
Highly experienced and certified experts
Seeking
Guidance to create efficiencies
Services

Managed Operations solutions

Our Managed Operations isn’t tied to a product, but to a solution space with cross-functional teams that act as one, giving you freedom to shift focus without friction.

Essential
Operations-Driven
  • Operations-driven with a focus on technology enhancements for day-to-day management of support tickets and upgrades
Professional
Efficiency Driven
  • Operations- and efficiency-driven with a focus on process improvement and technology enhancements.
  • Includes Essential + more dedicated hours and services
Enterprise
Outcomes Driven
  • Business outcomes-driven with advisory support across your people, processes, and technology
  • Includes Professional + more dedicated hours and services
MSSP
Complete Management
  • Turnkey, day-to-day operations with scalable resources to enhance your identity program with the industries top solution providers
Services

Managed Operations solutions

Our Managed Operations isn’t tied to a product, but to a solution space with cross-functional teams that act as one, giving you freedom to shift focus without friction.

Essential
Operations-Driven
  • Operations-driven with a focus on technology enhancements for day-to-day management of support tickets and upgrades
Professional
Efficiency Driven
  • Operations- and efficiency-driven with a focus on process improvement and technology enhancements.
  • Includes Essential + more dedicated hours and services
Enterprise
Outcomes Driven
  • Business outcomes-driven with advisory support across your people, processes, and technology
  • Includes Professional + more dedicated hours and services
MSSP
Complete Management
  • Turnkey, day-to-day operations with scalable resources to enhance your identity program with the industries top solution providers
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With MajorKey, there was no reluctance, no preemptive excuses as to the complexity,and no time wasted...

National Bank
,  
IAM Director
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Capabilities

Redefining efficiency and reliability with Managed Operations

We offer Managed Operations across the IAM solution space with cross-trained identity specialists that further enhance your program.

Workforce

Capabilities include:
  • Management, enhancements, &guidance
  • Workforce IAM application support & maintenance
  • Proactive monitoring & reporting
  • Standard & major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

Privileged

Capabilities include:
  • Management, enhancements, and guidance
  • PAM application support and maintenance
  • Proactive monitoring and reporting
  • Standard and major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

Customer

Capabilities include:
  • Management, enhancements, & guidance
  • CIAM application support & maintenance
  • Proactive monitoring & reporting
  • Standard & major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

Governance

Capabilities include:
  • Management, enhancements, & guidance
  • IGA application support & maintenance
  • Proactive monitoring & reporting
  • Standard & major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews
Customer success

Why organizations choose MajorKey

Helping a Multinational Insurance Company Implement Saviynt

MajorKey stepped in and successfully implemented Saviynt while supporting the adoption of an IGA Program built around the best practices.

Top Ranked Children's Hospital Automates New User Processing

The MajorKey team fully automated the user creation process with SailPoint IdentityIQ, saving 2,600-man hours annually while reducing security risks.

Accelerating New User Onboarding at a Major US Municipal Hospital System

MajorKey accelerated user onboarding and offboarding from days to minutes through automation.

Mitigating risk exposure while reducing process time with user non-starts

The customer was experiencing significant inefficiencies around governing user non-starts. Due to the manual nature of their process, every non-start would take several days to complete.

Overview

Advisory Differentiators

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MajorKey
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic
Big Consultants
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic

VARs
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic

Other Boutique ISPs
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic

Our Services

Identity-Centric experts serving across your identity ecosystem

From system design to sustainment, we provide complete lifecycle support 
across your enterprise

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