When a multi-billion-dollar international insurance firm struggled to implement Saviynt with their original partner, they faced mounting pressure to go live. Every day of stalled progress left the client exposed to significant risks and inefficiencies. Without automation and streamlined processes, the volume of manual tasks created higher operational costs and the potential for errors. The absence of effective access certifications and identity lifecycle management lead to over-permissioned access and non-compliance with audit requirements, leaving the organization vulnerable to breaches and regulatory failures.

After Saviynt became aware of their issues, they introduced the firm to MajorKey. Despite hesitations about engaging another partner, the firm trusted MajorKey to deliver results and move their implementation forward. MajorKey began by conducting IAM road mapping and strategy workshops, aligning their approach with Zero Trust principles and best practices. These workshops focused on establishing continuous controls, reducing the total cost of ownership, and maximizing the return on the Saviynt investment. Armed with a clear strategy, MajorKey took over the implementation, resulting in a successful go-live that met all the client's objectives.

The firm is now positioned to operate securely and efficiently, with a streamlined IGA program supported by Saviynt and MajorKey’s Managed Operations. The key outcomes of this engagement include:

• Reduced risks associated with the complexity of their original processes
• Automated repetitive IAM and Service Desk activities
• Fully implemented certification campaigns and attestations for critical access and identities
• Automated birth-right access to support Joiner / Movers / Leavers to reduce risk from over-permissioned access
• Simplified audit process for access requests and reviews