What is Harbor Pilot? An Intro to SailPoint’s New IAM AI Agent

July 16, 2025
|
Duration:
4
min READ

As identity security becomes more dynamic and complex, SailPoint’s latest innovation, Harbor Pilot, offers a compelling glimpse into the future of intelligent identity management. This agentic AI tool is designed to help teams work more efficiently by generating search queries, building workflows, and accelerating access to insights across SailPoint’s Identity Security Cloud (ISC).

We recently explored Harbor Pilot and gathered some early impressions from one of our IAM experts. Here is what stood out.

Prompting Is Key

Harbor Pilot’s effectiveness depends on the quality of the prompts it receives. Like many AI tools, it performs best when given clear, well-structured input. Learning how to articulate requirements effectively is not only a quick win when using Harbor Pilot, but it is also a valuable long-term skill for engineers and consultants alike.

Where It Adds Value

One of Harbor Pilot’s most helpful features is its ability to generate search queries using pre-built prompts. This is especially useful for admins who may not be familiar with all the searchable fields or syntax within ISC. It lowers the barrier to entry and helps users get to the right information faster.

Another promising area is workflow creation. While the workflows it generates are currently basic, they serve as a great starting point, particularly for those new to SailPoint. It is an excellent way to get comfortable with workflow design and can accelerate onboarding for junior team members.

A screenshot of Harbor Pilot, SailPoint's new AI IAM agent.
A view of Harbor Pilot, SailPoint's new AI agent.

Opportunities for Growth

As with any emerging technology, there are areas where Harbor Pilot is still evolving. For example, response times can vary, and the tool may not always reflect the very latest updates from SailPoint’s rapidly advancing platform. These are common challenges for AI systems in fast-moving environments, and we expect continued improvements as the product matures.

One enhancement that could further elevate the experience is the ability to retain context from previous interactions. While Harbor Pilot does not currently have memory across sessions, this is a natural next step that could make it even more intuitive and helpful over time.

A Complement to Existing Resources

Harbor Pilot is not intended to replace core responsibilities or expert judgment. Instead, it serves as a powerful complement, especially for newer users who need help getting unstuck or navigating specific tasks like search and workflow creation. It is also comparable to agentic AI offerings from other major players such as Okta and Microsoft, making it a strong addition to the broader identity ecosystem.

Final Thoughts

Harbor Pilot is a forward-looking tool that reflects SailPoint’s commitment to innovation in identity security. By helping users work smarter and faster, it has the potential to become a valuable collaborative tool  for identity teams. As it continues to evolve, we are excited to see how it can support our work and enhance the way we engage with ISC.

The key takeaway is to stay curious. Explore what Harbor Pilot can do today and keep an eye on what it will do tomorrow.

Authors

Philip Martinez

Director of Information Security
linkedin logo
Connect on LinkedIn

Recent Blogs

Blog

Identity Assurance Made Simple: Remote Hiring, Third-Party Access, and Call Center Protection

Identity Assurance Made Simple: Remote Hiring, Third-Party Access, and Call Center Protection

Discover how IDProof+ prevents identity fraud with biometric checks, global document verification, and Zero Trust access. Protect your workforce and sensitive data today.

Blog

Securing Modern Identities: How Microsoft Entra ID Governance Transforms Access Management

Securing Modern Identities: How Microsoft Entra ID Governance Transforms Access Management

In part 2 of our Transitioning Beyond MIM Revisited series, we explore Microsoft's rapidly evolving capabilities and their impact on organizations navigating the shift from MIM.

Blog

Navigating AI Adoption: Identity Security Considerations for Microsoft Copilot

Navigating AI Adoption: Identity Security Considerations for Microsoft Copilot

Discover how organizations can securely adopt AI tools like Microsoft Copilot by addressing identity security challenges. Learn about common risks, best practices, and a structured assessment approach to ensure responsible AI integration and compliance.

Blog

From Deepfakes to Fraudulent Employees: Securing Remote Work

From Deepfakes to Fraudulent Employees: Securing Remote Work

Discover how deepfake fraud and fake employees are reshaping remote work risks—and why identity assurance is critical. IDProof+, integrated with Microsoft Entra Verified ID, helps organizations prevent interview fraud, secure remote hiring, and protect against insider threats.

Blog

Enhancing Remote Workforce Security: How IDProof+ Is Transforming Identity Verification

Enhancing Remote Workforce Security: How IDProof+ Is Transforming Identity Verification

Discover how IDProof+'s advanced AI, biometric authentication, and deepfake detection protect organizations from fraud, streamline remote hiring, and ensure GDPR compliance.

Blog

Transitioning Beyond MIM Revisited, Part 1: The Current MIM Landscape

Part 1: The Current MIM Landscape

MIM is now in extended support, but what's the right migration path for your organization? This blog series will examine the options and key considerations to help MIM users to determine their path to the cloud.

Blog

CyberArk Webinar Series: Transforming Identity Security Through Intelligent Automation

CyberArk Webinar Series: Transforming Identity Security Through Intelligent Automation

This three-part webinar series brings together leading voices to discuss transforming identity security through intelligent automation.

Blog

From Shadow to Certainty: Securing Machine Identities with Confidence (2025 Navigate Session Recap)

From Shadow to Certainty: Securing Machine Identities with Confidence (2025 Navigate Session Recap)

With machines now outnumbering humans by staggering ratios, unmanaged identities have become a critical, and often overlooked, attack vector that organizations can no longer afford to ignore.

Blog

Unlocking Operational Insight: How IdentityLens is Transforming Managed Services

Unlocking Operational Insight: How IdentityLens is Transforming Managed Services

Unlock operational insight with IdentityLens—MajorKey Technologies’ advanced reporting and analytics platform for managed services—empowering organizations with real-time identity data, automated compliance, and actionable dashboards for smarter, safer IT operations.

Blog

6 Highlights from SailPoint Navigate 2025

6 Highlights from SailPoint Navigate 2025

This year’s SailPoint Navigate conference was a showcase of innovation, technical depth, and community spirit. Here are the six highlights that stood out most from our experience at Navigate 2025.

Blog

Modernizing Identity Governance with MajorKey’s HorizonID and Microsoft Entra Suite

Modernizing Identity Governance with MajorKey’s HorizonID and Microsoft Entra Suite

MajorKey’s HorizonID is a transformative solution that bridges the gap between legacy identity systems and modern cloud-based strategies.

Blog

Redefining Efficiency and Reliability: How MajorKey Managed Operations Empowers Identity Programs

How MajorKey Managed Operations Empowers Identity Programs

Discover how MajorKey’s Managed Operations (MOps) empowers organizations to achieve secure, scalable, and outcome-driven identity management with expert guidance, automation, and 24/7 support. Learn how MOps streamlines operational efficiency, reduces risk, and drives measurable progress for modern identity programs.

Blog

Introducing NomadID: Mission-Ready Identity Management for Federal Agencies in DDIL Scenarios

Introducing NomadID: Mission-Ready Identity Management for Federal Agencies in DDIL Scenarios

NomadID by MajorKey Technologies is an Identity, Credentialing, and Access Management (ICAM) solution designed for Department of Defense (DOD) and federal agencies operating in Disconnected, Denied, Intermittent, Low-Bandwidth (DDIL) environments. It ensures uninterrupted authentication and single sign-on (SSO) capabilities even during network outages or hostile conditions, combining identity management, security monitoring, and governance locally at the edge to uphold security standards and maintain seamless access in challenging or disconnected scenarios.

Blog

Digital Trust Reimagined: How Verifiable Credentials and Face Check Help Stop Fraud and Streamline Security

Digital Trust Reimagined: How Verifiable Credentials and Face Check Help Stop Fraud and Streamline Security

Whether you're securing privileged access, enabling self-service recovery, or modernizing identity, MajorKey’s IDProof+ provides a proven defense against fraud and identity-based threats.

Blog

Mastering Non-Human Identity Management: Challenges, Strategies, and Executive Alignment

Mastering Non-Human Identity Management: Challenges, Strategies, and Executive Alignment

Non-human identities (NHIs) such as service accounts, bots, and API keys operate autonomously across IT environments but often lack proper provisioning, lifecycle management, and oversight, making them a critical security risk. Effective NHI management requires inventory and ownership clarity, strict access controls based on least privilege, automated lifecycle management, continuous monitoring, and executive alignment to reduce breach risks and ensure compliance.

Blog

Selling IAM to the Business: Speak Their Language, Not Yours

Selling IAM to the Business: Speak Their Language, Not Yours

Identity and Access Management (IAM) can be sold to business leaders effectively by focusing on business outcomes rather than technical jargon. Emphasizing benefits such as increased employee productivity through streamlined access, faster onboarding with automated provisioning, enhanced audit compliance with automated role management, improved customer loyalty via seamless and secure login experiences, and uninterrupted business operations by ensuring timely access to tools helps connect IAM to revenue growth, customer satisfaction, and operational efficiency.

No items found.
No items found.
No items found.