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The most useful KPIs for app onboarding include percent of applications onboarded, time‑to‑onboard, and realized business value or ROI. These metrics give stakeholders clear visibility into progress and help keep the onboarding program accountable and predictable.
App onboarding is one of the most critical and most commonly stalled components of an identity program. Without clear KPIs, organizations struggle to track progress, prioritize applications, and demonstrate value beyond audit readiness. Defining and tracking the right app onboarding KPIs creates transparency, shared accountability, and momentum across IT and business teams.
This section establishes a shared understanding of what application onboarding is, why it matters in identity programs, and why so many organizations struggle to complete it at scale.
A: Application onboarding is the process of connecting your business applications into a centralized identity platform, so you can manage access, enforce security policies, and report on who has access to what.
A: Most organizations start with the most complex, highly regulated systems, which are slow and resource-intensive to onboard, so momentum stalls and lower-risk, but business-critical apps are pushed to the back of the line.
A: In many programs, only about 10% of applications ever get fully onboarded, leaving roughly 90% (often the ones business users rely on most) unintegrated and effectively invisible to governance.
These questions explore the operational, security, and perception risks that emerge when everyday business applications are left outside identity governance.
A: Shadow IT grows, business users improvise access workarounds, and IT is seen as a gatekeeper instead of a partner, which undermines both security and the perceived value of the identity program.
A: When onboarding decisions are driven mainly by audit and regulatory requirements, teams prioritize “must-do” systems and rarely circle back to the applications that actually drive daily business value.
This section focuses on who should be involved in app-onboarding decisions and how shared ownership improves prioritization, alignment, and outcomes.
A: Successful programs involve both IT and business stakeholders, including application owners and business leaders, so decisions reflect real-world usage and value, not just technical or compliance perspectives. It should also ensure each stakeholder’s understanding of “why” the chosen priority and value props.
A: It means you need a complete, trusted inventory of all applications in use before you can make good decisions about which ones to onboard, how to secure them, and who should own them.
This question addresses the operational blockers that slow onboarding efforts and highlight the importance of standardization, automation, and visibility.
A: Standardizing intake, clarifying ownership, visualizing near realtime progress and KPI and automating outreach and approvals helps keep app-onboarding moving instead of waiting on manual follow-ups and ad hoc documentation.
This section explains how metrics and prioritization frameworks bring structure, predictability, and transparency to app-onboarding programs.
A: KPIs such as the percentage of applications onboarded, time-to-onboard, and realized business value or ROI provide stakeholders with clear visibility into progress. This visibility helps keep the app onboarding program accountable, predictable, and on track, while increased transparency drives greater awareness and collaboration across teams.
A: Rather than only sorting by risk, leading organizations prioritize based on a mix of business value, usage, and compliance impact so that high-value apps for everyday users are not left behind.
This section introduces how MajorKey’s methodology differs from traditional onboarding models by shifting focus from compliance-first execution to business-driven prioritization.
A: MajorKey uses a value-based methodology that democratizes decision-making, letting business stakeholders help prioritize the apps that matter most instead of focusing only on compliance-driven systems.
A: The approach centers on building a comprehensive app inventory, securing stakeholder buy-in and consensus, automating both technical and decision workflows, and providing dashboards and KPIs for clear visibility and predictable outcomes.
This question highlights how MajorKey actively involves business stakeholders in discovery and prioritization to ensure onboarding reflects real-world usage and value.
A: MajorKey’s process includes collaborative inventory building and structured outreach so business owners can identify their applications, vote on business value, and influence the onboarding priority list.
This section explains how MajorKey’s products support automation, visibility, and data-driven decision-making throughout the onboarding lifecycle.
A: OrchestratID automates outreach to application stakeholders, collects their input on which apps deliver the most value, and uses that data to create a prioritized onboarding queue aligned to real business needs.
A: IdentityLens delivers real-time dashboards that show where each application is in the onboarding journey, providing transparency into progress, ROI, and risks so stakeholders can track outcomes and stay aligned.
These questions describe how MajorKey’s approach reframes compliance as an outcome of value-driven onboarding rather than the sole driver.
A: By combining stakeholder voting on business value with clear KPIs and dashboards, MajorKey’s approach shifts app-onboarding from a compliance-only gatekeeping exercise to a value-driven roadmap that accelerates business outcomes. Compliance is no longer the end goal; it becomes a built-in outcome of delivering measurable business value.
A: Starting with full discovery and a comprehensive app inventory, then layering stakeholder-driven prioritization and automated follow-up, helps ensure that every day, high-value apps are identified and not left out of the onboarding plan.
This section connects app-onboarding execution to tangible business outcomes and improved relationships between IT and the business.
A: MajorKey’s onboarding methodology delivers stronger alignment between IT and the business, improved visibility into access and application risk, faster realization of identity program ROI, and reduced shadow IT as more applications are brought under formal governance. By establishing shared metrics and prioritization, the approach also drives collective ownership and accountability; breaking down silos and ensuring teams move forward together.
A: With transparent dashboards and shared prioritization, IT is viewed as a responsive partner delivering predictable outcomes, while business stakeholders feel empowered and engaged rather than blocked.
The final section outlines how organizations typically begin their app-onboarding journey with MajorKey and what to expect from initial engagement.
A: Engagement usually begins with a discovery phase to inventory applications and assess current onboarding challenges, then moves into implementing OrchestratID, configuring IdentityLens dashboards, and rolling out the four-pillar value-based process.
Used within MajorKey’s value‑based app onboarding methodology, these KPIs are supported by stakeholder input, automation, and real‑time dashboards, ensuring identity programs stay aligned to business outcomes as they grow.
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