Global restaurant group – identity governance in the cloud
Our client, one of the world’s largest restaurant groups, is famous for the consistency of its products and its legendary customer experience standards.
Accordingly, any technology solution they rely on needs to operate at the highest levels of compliance and be rigorously fit-for-purpose.
MajorKey has worked with our client since 2013, initially leveraging our deep expertise of SailPoint and its Identity Governance functionality.
We were chosen to partner with the business as it upgraded incrementally to a fully-supported version of SailPoint which could work effectively in the Azure cloud environment and bring a zero trust methodology into practice.
The process involved detailed use case analysis; solution architecting which required ‘out-of-the-box’ customization; and rigorous testing at every stage.
We ensured that the power of SailPoint to provide rights certification was fully harnessed.
Having proved our worth handling this complex engagement, we were invited to get more deeply involved by providing ongoing Managed Services support. As a result, MajorKey is proud to play a part in ensuring that our client continues to deliver on its brand promise consistently across the globe.
See how we’ve helped our clients
The best way to get to know the kinds of challenges we address, the way we work with customers, and the impact we make… is to ask our customers.
Dive into some of our recent success stories:
Top Ranked Children's Hospital Automates New User Processing
Our client was experiencing inefficiencies creating new users in Sailpoint IdentityIQ. The MajorKey team fully automated the user creation process, saving 2,600 hours per of manual work a year while reducing security risks.
From Three Days to Three Minutes: Accelerating New User Onboarding at a Major US Municipal Hospital System
Our client was experiencing inefficiencies onboarding new users. The manual user creation process resulted in security risks and time wastage. The MajorKey team fully automated the user onboarding and offboarding process.
Major national bank – automation and accountability
Our client, a major national bank, operates as a highly regulated business which also prides itself on its service and support.