American Specialty Jewelry Company
MajorKey learned that the client was using an ITSM solution that couldn't meet a handful of needs to support their employees and customers.
Our success
Our Client Stories
The best way to get to know the kind of problems we solve, the way we work with our clients and the impact we make is to dive in to some of our recent success stories.
Enterprise Service Management
Jewelry giant’s customer service course correction
Our long-time client is a leading U.S. jeweler with more than 1,500 retail stores. They sought an upgrade to their current system to support five nationwide support centers, used by over 1,000 agents and 80 administrative and supervisory users.
More client stories
Identity Access Management
Major national bank – automation and accountability
Our client, a major national bank, operates as a highly regulated business which also prides itself on its service and support.
National telecoms company – Making the right connections
Our Chicago-based telecoms client provides millions of customers with world-class connectivity – an ambition wholly dependent on deploying top quality technology both front and back-of-house.
Global financial marketplace – creating a secure and scalable cloud environment
Our client is one of the leading financial marketplaces in the world. They were migrating to the cloud and, like all financial institutions, the security of their complex systems and networks is of paramount importance.
Fortune 500 Insurance Company – Protecting what’s most important.
Over the years, our client has grown to become one of the world’s largest insurance and financial services companies.
National children’s hospital – Strengthening security step-by-step
As part of an important national children’s hospital, our client must handle confidential data with complete security. This depends upon effective Identity Governance for their thousands of employees.
Global restaurant group – identity governance in the cloud
Our client, one of the world’s largest restaurant groups, is famous for the consistency of its products and its legendary customer experience standards.
Cloud Adoption Services
DevOps
National sports league – Upskilling and streamlining DevOps processes
Our client is one of the oldest professional sports leagues in the U.S., involving dozens of major teams and hundreds of clubs.
DevOps Success Stories
DevOps | DevSecOps
Leading national laboratory – Powering the highest standards
Our clients are leading safety experts with a continual need to ensure that every aspect of their project management and software development capabilities are working on full power.
Media technology - harmonizing processes to bring people together
Our client represents the future of public communications. A fast-evolving business, they provide software and services to the marketing communications industry.
Global broadcaster – delivering agility, efficiency and quality in DevOps
Like all broadcasters, our client is constantly seeking new ways to connect with its audiences and provide multi-media content across a range of channels.
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