News

Chicago, May 27, 2021- Highmetric today announced that Gryphon Investors, a San Francisco-based private equity firm, has acquired its highly successful ServiceNow business unit and the Highmetric brand name as the foundation for a new ServiceNow platform. The company’s substantial remaining business has rebranded as MajorKey Technologies. MajorKey brings together over 420 technical, sales and delivery specialists to focus on helping its public and private sector clients unlock the benefits of cloud-enabled digital transformation. 

“We are proud to announce MajorKey Technologies to the world,” said CEO of MajorKey (formerly Highmetric), Rami Cassis. “In an age of disruption, we think it’s time for some harmony. The team at MajorKey will focus on harmonizing technologies to power our clients’ digital transformation. Our ultimate mission is to enable clients to respond to the needs of their customers as one cohesive, agile unit across their entire enterprise, aligning people with process, and process with technology. This is the start of a dynamic new chapter for our company, creating fantastic opportunities for our team and our clients.” 

MajorKey’s team of solutions architects, developers and managed services specialists are experts in process automation, cloud operations, application development and identity management. They are united by the aim of helping clients release people from mundane tasks, ease collaboration between lines of business, shed new light on critical problems, secure their infrastructure and create exceptional experiences for their customers. MajorKey clients will benefit from enhanced strategic and operational support and shorter time-to-value between solution design and implementation.

“We’re excited at the long-term potential for MajorKey, and also delighted for our former ServiceNow colleagues at Highmetric,” said Craig Dawson, partner with The Acacia Group, MajorKey’s lead investor. “Thanks to the outstanding business they’ve built over the last 20 years, they now have the opportunity to take their offerings to a whole new global level under Gryphon. We wish them every success and look forward to forging a strong partnership with them long into the future.”

At the outset, MajorKey will invest in growing its existing core practices, extending the reach of its flexible onshore/nearshore delivery model and providing unprecedented value from its diverse network of technology partners. Additionally, the company will grow its technical and consulting teams, invest in new technology partnerships and seek opportunities to bolster its technical capabilities and talent base through further acquisitions.

“The name MajorKey encapsulates our brand promise to bring harmony to our clients’ digital operations,” continued Cassis. “Our ability to master a range of different technologies and make them play nicely together is vital to delivering on that promise. With this approach, we're better able to work in concert with clients to help them realize the full potential of digital transformation.”

MajorKey is backed by The Acacia Group, the specialist technology investors who acquired the Column Group/Highmetric in May 2019. Jefferies LLC acted as the exclusive financial advisor, and Miles and Stockbridge P.C. served as legal counsel to Highmetric on this transaction.