Overview

When Clinicians Wait for Access, Care Slows and Risk Grows

Delays in accessing EHRs, imaging, and clinical systems disrupt workflows, slow patient throughput, and increase clinician frustration. Manual provisioning, inconsistent access policies, and repetitive authentication creates friction that directly impacts care delivery.

When access fails, staff rely on workarounds, introducing security gaps, audit risk, and operational inefficiencies that compound over time.

Market Challenges

Managing identity in healthcare is uniquely complex. Shift-based teams, frequent role changes, and a broad mix of users including providers, clinicians, students, contractors, and affiliates all require timely access to clinical systems.  At the same time, security teams must defend against ransomware and credential-based attacks without introducing friction that disrupts care.
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What starts as an access issue quickly becomes a clinical and operational problem, impacting patient care, increasing staffburnout, and expanding security exposure.Modernizing identity is not optional.
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It is foundational to clinical operations, security, and audit readiness.

What's the Solution?

Eliminate Access Delays at the Point of Care

Automate identity lifecycle processes so clinicians receive access on time, every time.

Reduce Authentication Friction While Strengthening Security

Use phishing-resistant authentication and adaptive policies to minimize login interruptions.

Lower IT Workload and Accelerate Response Times

Reduce manual provisioning, access tickets, and administrative overhead through automation.

Identity Services

Reducing Identity Friction Across Clinical and IT Operations

MajorKey modernizes identity across healthcare environments to improve clinical access, strengthen governance, and deliver measurable operational and financial outcomes without disrupting care.

Advisory Services

  • Identity modernization strategies tied to operational efficiency and financial outcomes
  • Phishing-resistant, clinician-friendly authentication strategies
  • Clinical-aware Identity Governance and Administration (IGA) and automation
  • Identity-focused HIPAA and audit readiness programs
  • Governance frameworks for safe AI adoption, including AI agents and non-human identities (NHIs)
  • Identity verification and proofing best practices
  • Identity platform migration, consolidation, and modernization planning
  • Zero Trust access models aligned to healthcare risk profiles
  • Compliance and risk readiness programs with measurable benchmarks

Deployment & Integration Services

  • Clinical-aware identity lifecycle and access management
  • Identity consolidation and migration without disrupting care delivery
  • IAM, PAM, NHI, and IGA solution design and implementation
  • Programmatic application onboarding and identity platform deployment
  • Directory services integration across on-premises and cloud environments
  • Single sign-on and authentication integrations
  • Role-, rule-, and attribute-based access controls
  • Risk- and context-based access enforcement to reduce exposure and operational overhead

Managed Operations

  • Identity program management, optimization, and advisory guidance
  • Ongoing IAM and IGA application support and lifecycle management
  • Proactive monitoring, reporting, and environment health oversight
  • Standard and major incident management with root-cause analysis
  • Program road mapping and continuous improvement planning aligned to business priorities
  • Iterative releases and controlled enhancements
  • Quarterly service reviews with operational and value-based reporting

What starts as an access issue quickly becomes a clinical and operational problem, impacting patient care, increasing staff burnout, and expanding security exposure.

Request aN Assessment

Identify and eliminate your highest impact access bottlenecks

MajorKey will assess where clinical access breaks down and deliver a phased plan to improve reliability, reduce delays, and strengthen security.

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