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Complete support throughout your identity journey

We offer full lifecycle support with strategic guidance, exceptional delivery, and continued management to drive outcomes in complex environments.  

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Thank you for restoring my faith in consulting. MajorKey took the time to listen to, understand, and address our challenges. You saved our identity program.

,
Large Private University
Technology Partners

Award-winning partnerships and some of the most certified teams worldwide

Protect and optimize your identity investments with our cross-trained identity specialists and accelerator tools to achieve faster results even better.

Customer Success
Privileged
Zero Trust
Migration
SOX Controls
Automation

Top ranked children's hospital automates new user processing

Top ranked children's hospital automates new user processing

Transformed a leading pediatric healthcare organization’s inefficient SailPoint IdentityIQ user provisioning process—cutting delays, enhancing security, and enabling faster access to critical systems for better care delivery.

2,600
Annual hours saved

Modernizing IGA with a Zero Trust Framework

Modernizing IGA with a Zero Trust Framework

Re-deployed a previously stuck go-live within a Zero Trust framework. The fully deployed solution reduced process complexities; automated IAM, service desk activities, birth-right access for J/M/L; completed certification campaigns and attestations; established continuous controls; and simplified the audit process.

Migration from legacy to cloud identity solution

Migration from legacy to cloud identity solution

Provided workflow enhancements and migrated core business applications from SailPoint IIQ to SailPoint Identity Security Cloud. Enabled stronger integrations, simplified usability, and ongoing maintenance requirements, while simultaneously integrating non-employee visibility and governance.

30 Days
Completed ahead of schedule

Meeting SOX 404 controls and automating SOD

Meeting SOX 404 controls and automating SOD

Fast-tracked new vendor selection process, deployed a modern solution, and integrated with Oracle to meet compliance requirements not able to reach with current solution and automate manual controls.

Accelerate onboarding and offboarding at scale

Accelerate onboarding and offboarding at scale

Deployed and enhanced SailPoint across a multi-year roadmap, meeting massive demand for user onboarding and offboarding, and enabling process improvement with automation

58,000
Users onboarded & offboarded annually
Support Across Industries

Extensive industry knowledge and experience

Our cross-trained team of tenured and certified identity specialists provide unparalleled expertise and execution across private industries and the public sector.

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Support Across Industries

Extensive industry knowledge and experience

Our cross-trained team of tenured and certified identity specialists provide unparalleled expertise and execution across private industries and the public sector.

Essentials

Operations-Driven

  • Technology focused for short engagements like quick start assessments, health checks, technology maturity programs and security controls
Jumpstarts

Drive value quickly

  • Leverage preconfigured tools to drive value 3x faster than with other leading integrators
Essential

Streamline operations with technology-focused support.

  • Support during regular business hours
  • Assigned Customer Success Manager (CSM)
  • Incident management
  • Proactive monitoring of critical tasks
  • Minor version maintenance and service testing
  • Status reports
  • MajorKey Service Desk Portal access
Professional

Efficiency Driven

  • Process and technology focused for full stack identity programs, cloud, RFP and use case catalogs, Zero Trust frameworks, and IAM roadmapping
Migrations

Accelerate deployments

  • Enhance security, improve scalability, and adapt quickly to evolving business needs while reducing operational costs
Professional

Enhance efficiencies with both technology and process-focused support.

  • Everything at the Essential level
  • 24/7 support for critical Incidents
  • Assigned Technical Account Manager (TAM)
  • Request fulfillment
  • SDLC engineering services
  • Continuous improvement reviews
  • KPIs and metrics
Enterprise

Outcomes Driven

  • People, process, and technology focused on driving organizational change and enhancements through identity
Professional Services

Simplifying complex environments

  • Our identity specialists have 1.5x more project experience than other solution integrators, giving you more experience and better results
Enterprise

Advance identity outcomes with support across people, processes, and technology.

  • Everything at the Essential and Professional levels
  • Project-based engineering services
  • Advisory services
  • Empower teams with essential enablement resources
MSSP

Achieve turnkey operations with ongoing holistic support.

  • Everything at the Enterprise level
  • Full program and application ownership and management